At Youth Guidance, we believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly-trained staff guides kids to overcome the life and academic challenges facing Chicago’s youth. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success.
Founded in 1924 today Youth Guidance is a leading provider of outcomes-driven programs serving more than 8,500 youth while touching the lives of more than 14,000 youth, parents, teachers, and community members.
The Development Associate is responsible for providing administrative support to the External Affairs Department, inclusive of Development and Marketing & Communications teams. The Associate performs tasks such as scheduling, coordination of meetings and materials, minute-taking, obtaining supplies and working on special projects. Responds to non-routine correspondence and assembles highly confidential and sensitive information. Interacts with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Process all contributions, update and maintain the database (Raiser’s Edge), and produce accurate and timely donor acknowledgement letters.
Provide general administrative support including: calendar management, general solicitation packet updates, board and committee communications, general mail management, copying and filing
Manage communications between the External Affairs Office and internal staff and external donors and partners and ensures that responses are timely and appropriate
Manage the scheduling of meetings, including board and advisory council meetings; to include sending calendar invites, distribution of agendas or other materials, meal planning and booking meeting facilities
Executes follow up on meetings with summary communication and next steps
Process expense reimbursements and ensure proper use of company credit cards and funds for CEAO and other leaders
Responsible for the daily gift entry and acknowledgments
Collaborate with the Finance Department to insure proper coding of gifts
Prepare and copy presentations, correspondence or other documentation to support CEAO and other department staff
Enters notes from donor meetings in Raisers’ Edge, the agency’s constituent relationship management system
Provides support for development related events including cultivation, fundraising, the annual gala and WOW event
Manage confidential matters with discretion and professionalism
Offer flexibility in handling last-minute or time-sensitive requests
Coordinate or manage and execute ad-hoc projects by ensuring that tasks, schedules and statuses are maintained
Prints, copies and assembles materials and packets for external and internal meetings
Coordinate travel for department staff as needed
Perform other duties as assigned
Bachelor’s degree required, or equivalent relevant experience
One year of internship or work experience in a development office strongly preferred
Proven track record in developing and maintaining donor and volunteer relationships
Ability to present a positive image, develop relationships and communicate mission effectively with diverse stakeholders both in person and via telephone
Highly organized and detail-oriented, with proven ability to handle multiple tasks, handle pressure and meet deadlines
The ability to work well both independently, and within a team
Commitment to cultural sensitivity and respect for differences
Commitment to the continuous improvement of service quality and the organization’s mission
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently talk and hear.
The employee frequently is required to sit and stand for sustained periods of time; walk; use hands and fingers to handle or feel; and reach with hands and arms.
The employee may occasionally lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Occasional local travel.
Youth Guidance is an equal opportunity employer and proudly values diversity. Youth Guidance does not discriminate on the basis of race, color, religion, sex, national origin, disability, veteran status, marital status, sexual orientation, or any other characteristic protected by applicable law and is committed to creating a dynamic work environment that values diversity along all of these lines. People of all backgrounds are encouraged to apply.
About Youth Guidance
At Youth Guidance, we believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly-trained staff guides kids to overcome the life and academic challenges facing Chicago’s, Boston's, and Los Angeles's youth. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success.
Founded in 1924 today Youth Guidance is a leading provider of outcomes-driven programs serving more than 11,000 youth while touching the lives of more than 14,000 youth, parents, teachers, and community members.