Accion helps neighborhood entrepreneurs grow by providing the coaching, capital, and connections that small business owners need to create jobs and wealth in communities throughout Illinois and Indiana.
Position: Community Lender The Community Lender is a salaried, exempt position that reports to the Manager of Community Lending. A Community Lender is responsible for articulating Accion’s products and services to clients and partners, generating client leads, and guiding entrepreneurs through the loan process for the organization’s smallest-sized loans.
Fund at least the budgeted number of loans per month
Contribute to a net surplus each year
Nurture trusted relationships with entrepreneurs, community leaders, financial institutions, referral partners, other service providers
Articulate and then consistently deliver clear messages for who we serve, the value we provide, and how we deliver that value effectively
Learn how we can best serve prospective borrowers by listening carefully to their needs, analyzing business data provided by the small business owner, and recommending a reasonable amount to lend
Understand internal risk and operational policies and procedures in order to provide entrepreneurs with efficient service
Resolve customer issues resulting from tensions between client expectations and organizational risk policies
Measure the value we provide entrepreneurs effectively by ensuring that staff carefully capture key data ?
Refer interested clients to our Director of Coaching and Connections who will serve our clients through one-on-one mentoring
Develop and then share client stories and data with the Development and Communications teams to support fundraising and messaging
Promote a culture of client service excellence, continuous learning, and teamwork
Perform other duties flexibly and creatively as needs arise
Accion requires its staff to:
Solve problems creatively
Manage time efficiently
Attend to details meticulously
Communicate effectively in writing and verbally
Collaborate flexibly with colleagues in a diverse and changing environment
Believe strongly in Accion’s mission
The Community Lender should have experience in:
Small business lending
To apply please send resume and cover letter to: Jobs@accionchicago.org NO phone calls please.
Accion in Illinois & Northwest Indiana is a certified Community Development Financial Institution (CDFI), SBA microlending intermediary, and SBA Community Advantage lender. We provide loans ranging from $500 up to $100,000 to qualified borrowers.