Erie Family Health Centers is looking for an energetic, focused and responsible individual like you to join our Erie West Town Team! Erie's Patient Benefit Advocate will be responsible for obtaining, confirming and accurately updating patient demographic, insurance information, PCP assignment, preferred pharmacy information in the electronic medical records system.
Registering patients, inputting charges, scheduling and verifying appointments
Collecting payments at the time of service, applying fee scales appropriately, safeguarding cash and verifying insurance
Any other front office functions as deemed necessary
Functions collaboratively with other Patient Support Services, Patient Benefits Advocates and other clinical services to ensure efficient, friendly, cost-effective service
High School Diploma or equivalent, required
Prior physician's office experience is beneficial
Experienced in utilizing a computer and Microsoft Products
Ability to work in a challenging team environment
Excellent customer service and interpersonal skills
Ability to communicate effectively in both English and Spanish required (May be required to assist or communicate with non-English/Spanish only speaking patients and/or guests)
About Erie Family Health Centers
Erie Family Health delivers high quality care to over 73,000 medical patients and 12,500 dental patients in the language of their choice and with respect for their cultural values and beliefs. Nearly all of our providers are bilingual in English and Spanish. Our community-based health centers are portals to high-quality care—and a higher quality of life—regardless of a patient’s ability to pay. Erie serves patients from 13 sites, including seven large primary care facilities (four with integrated, on-site dental care), five school-based health centers and the only freestanding comprehensive teen health provider in Chicagoland. At Erie Family Health Center, we believe health care is a right, not a privilege. Our mission is to provide accessible, affordable and high quality health care for those in need.