Chicago’s Old Town School of Folk Music is the largest community school of the arts in the U.S. and a non-profit organization committed to celebrating American music and global cultures. Founded in 1957, the Old Town School of Folk Music provides a wide range of music, dance, and arts courses to people of all ages, abilities, and backgrounds. Whatever one’s interest, the Old Town School provides broad access to more than 700 accredited weekly class offerings, private lessons, and over 400 concerts and community events per year. More information is available at oldtownschool.org.
The Old Town School of Folk Music is seeking friendly and detailed part-time Customer Service Associates. Responsibilities include registering students, selling tickets to shows, answering phone calls, and providing information to visitors. Customer Service Associates are frequently the first point of contact with whom students, guests and visitors interact.
Applicants must be friendly, articulate and willing to pitch in where needed. Three years of customer service and computer skills are required. The ability to play at least one instrument at an intermediate level is strongly preferred. The capacity to communicate effectively with diplomacy and tact is essential. Problem solving skills and sound judgment are critical as well. Must be able to work independently and be accurate when performing transactions (i.e. cash handling, registrations, etc.). Bilingual Spanish skills are highly desired. An interest in art, dance, theatre and education is helpful.
Discounts at the school and some voluntary benefits are available for part-time employees.
The Old Town School of Folk Music teaches and celebrates music and cultural expressions rooted in the traditions of diverse American and global communities. The Old Town School of Folk Music opened in December of 1957 with its first home at 333 North Avenue. The first five years of the School’s history mirrored the boom in folk music at that time. Enrollment grew and programs expanded. Over 150 students attended guitar and banjo classes on a weekly basis. Folk dancing, and family sing-alongs rounded out the programming. The School also offered concerts by nationally renowned artists. Pete Seeger, Mahalia Jackson, Jimmy Driftwood, Big Bill Broonzy, and Josh White were just some of the many folk music artists who performed at the Old Town School in its early years. Today enrollment in Old Town School tuition programs averages close to 6,600 students per week, 2,700 of them children. The Lincoln Square and Lincoln Park facilities hold hundreds of classes and workshops in music, dance and art for adults, children and teens seven days per week, 48 weeks per year. Early childhood and middle school music programs thrive in three suburban branches as well as in several community outreach p...rograms throughout the city. The School presents performances by internationally known touring artists, the best of Chicago’s local artists and its staff and students virtually every weekend. Most Wednesday nights feature free concerts through our popular and long established World Music Wednesdays Program. Some 85,000 come to these concerts and attend our neighborhood Square Roots festival annually.