Since 1894, ChildServ’s mission has been to protect, heal and educate children and families so they can build better lives. In our 124 years, we’ve helped more than 142,000 kids to reach their potential through early childhood learning programs, foster care and adoption services and housing for teens and homeless young adults.
ChildServ has a robust internship program where our goal is to provide a real-world, meaningful experience, where you are exposed to genuine work for a nonprofit whose mission is to protect, heal and educate children and families so that they can build better lives.
As a process improvement intern, you’ll network with cross-functional teams, other interns and leadership. In addition to your daily responsibilities, you’ll make a valuable contribution to our team by managing projects from start to finish. Projects are driven by data needs and you’ll have the opportunity to give a final presentation to our leadership team, if you so choose, showcasing your awesome work.
Essential Duties and Responsibilities:
Partner with team members in quality improvement to develop an understanding of the processes currently used by our quality improvement team through hands-on experience, observation and analysis.
Assess the effectiveness and efficiency of processes (including the use of continuous improvement, project management and change management practices).
Observe and analyze data operations using various process improvement methodologies to make recommendations which lead to possible efficiency gains, expense reductions, and improved quality and service enhancements.
Enhance monitoring tools and processes to measure and document KPI performance, efficiency gains and cost savings of process improvement recommendations.
Develop reports from our various data analysis tools and assessments.
We are looking for:
Pursuit of an undergraduate or graduate degree, cumulative GPA of 3.0 on a 4.0 scale.
Interest in social services.
A strong understanding of mathematical concepts and statistical analysis.
Experience with various process improvement concepts and methodologies.
Strong interest in social policy.
A background in applied statistics & modeling.
Strong written and verbal communication skills.
Ability to manage multiple projects simultaneously.
Ability to work both independently and as a team member.
Why ChildServ? We offer our interns:
Fun and creative environment to learn and grow
Office right by Cumberland Blue Line Station
This internship has a flexible start-, and end-date
Access to computer
Eligibility for college credit
Internship is located at our administrative office near O'hare airport.
***This is an unpaid internship***
Mission- Building a better life for children at risk.
Vision-We will be an innovative, nimble leader in providing high-quality, effective services to support children, youth and communities in meeting the ever-changing challenges of society.