The VIPS Program Manager is responsible for the development and coordination of a range of mentoring, individual leadership and family related services through collaboration with community organizations in the North Lawndale community. Addressing the myriad of needs of an identified population of individuals at-risk for being victims of and/or committing crimes, the Program Manager must bring a strong strength-based approach to working with individuals. In addition, this position will concentrate on the coordination of trauma training for community partner organizations.
Establish and maintain mutually beneficial partnerships with community organizations in order to facilitate learning and growth opportunities for individuals at-risk for being victims of and/or committing crimes.
Promote the work of VIPS in the North Lawndale community in an effort to engage and collaborate with other community organizations.
Actively work to address levels of violence in the North Lawndale community.
Provide leadership through management and supervision to assigned staff.
Supervise and manage staff providing case management, violence intervention and mentorship services to individuals.
Participate in the development and implementation of the Evolv Database system.
Develop best practice standards related to documentation and process for the program.
Work with UCAN Quality Improvement and external collaborators to develop best practice standards within the program.
Monitors completion and appropriate content of written documentation on a regular basis to ensure appropriateness, accuracy and timeliness.
Hire, orient and train new employees according to program and department guidelines to ensure all new employees are ready and able to perform as necessary.
Consider any cultural factors that may be impacting the youth participant or the appropriateness of services, and proficiently addresses them to provide needed services.
Manage Violence Intervention & Prevention Services Department budgets.
Serve as a group member of the Cook County Restorative Justice Community Court (RJCC) and various Chicagoland collaborative entities focused on addressing violence
Support VIPS Management in the successful passing of the COA re-certification process for the VIPS Department.
Clinical Approach Responsibilities
Provide trauma training for North Lawndale community based organizations that work with youth to assist them in becoming more trauma-informed.
Provide training to direct service staff of organizations on Chicago’s Westside to become model trauma-informed organizations.
Build a network of trauma informed organizations and entities.
Train community organizations on Trauma Informed Care.
Assist in implementing a campaign to promote mental health support in North Lawndale.
Research of evidenced-based practices to incorporate in program functions.
Collaborate with local and national trauma focused entities (i.e., ICTC, ICOY, NNHVIP)
Attend pertinent trainings and workshops as needed.
Coordinate completion of all documentation required for submission.
Professionalism and Work Conduct:
Behaves with integrity, demonstrates high ethical standards, and displays a positive image of UCAN.
Behaves in professional manner at all times and maintains appropriate boundaries with clients and personnel.
Demonstrates accountability for results and keep commitments.
Minimum of 3 years supervisory experience required.
LCSW, LCPC or equivalent required.
Special Knowledge and Qualifications:
Previous experience working with high risk youth and communities preferred.
Strong written and verbal communication skills.
Excellent multitasking and organizational skills.
Demonstrated ability to work both independently and part of a high functioning team.
Ability to work with diverse populations.
Advanced presentation and training skills preferred.
UCAN builds strong youth and families through compassionate healing, education, and empowerment. Since the Civil War, UCAN has served the most vulnerable children, youth, and families, and has grown over 145 years into a premier social service agency serving over 10,000 individuals annually. UCAN programs address the impact of trauma: with a consistent presence, meaningful programs, and unrivaled organizational diversity and cultural competence. These trauma-informed programs include clinical and counseling services, support for pregnant or parenting teens, foster care placement, a therapeutic youth home, a therapeutic day school, transitional living programs, workforce development, youth leadership development, and violence prevention. At the heart of it all, UCAN’s vision is that youth who have suffered trauma can become our future leaders. UCAN is a consistent and compassionate presence in the lives of those who are most at risk. We start with the premise that communities with challenges possess strengths upon which they can build. From this premise evolves an approach to community support that fosters collaboration with existing neighborhood resources to strengthen communities,... one youth at a time. UCAN’s community efforts provide leadership development, supportive jobs for youth, individual healing, and mentoring. UCAN's founding is rooted in spirituality. In 1869, UCAN was founded by members of St. Pauls United Church of Christ (UCC) to provide a home for orphaned children of Civil War soldiers. The UCC and its predecessors have long advocated for social justice, including the struggle for the abolition of slavery and being the first to ordain African-Americans, women, and openly gay persons as clergy. Diversity is a core UCAN value, reflected in our staff, our minority-led Board of Directors, and our clients. It is vitally important that UCAN counteract the influence of discrimination on our communities, families and youth.