Administrative Support, Case Management/Social Services
4 Year Degree
Job Summary: Responsible for the coordination and execution of logistics for wishes. Ensures accuracy, cost-effectiveness and timeliness standards are maintained for all wish arrangements. The current opening will have a focus on supporting wishes to go to Disney World and Hawaii.
Arranges travel, lodging, nursing care and medical equipment as needed for wish trips, ensuring safety, quality and cost standards are met
Researches and secures resources for non-travel wishes
Builds and maintains in-kind donor and vendor relationships
Liaises with health care providers to obtain medical approval for wishes
Prepares and sends wish materials including paperwork letters, brochures and itineraries
Enters wish information into databases and monitors quality
Assists with wish file organization and monthly closeout
Other duties as assigned by supervisor
Skills & Abilities:
Strong attention to details and deadlines
Excellent verbal and written communication skills
Organizational skills/ability to prioritize
Ability to calmly handle pressure situations
Strong customer service skills
Preferred Education & Experience:
1 - 2 years related work experience in travel planning, hospitality, care coordination or Bachelor’s degree
About Make-A-Wish Illinois
"Together, we create life-changing wishes for children with critical illnesses."
-The Make-A-Wish Mission
Every year, nearly 1,200 children in Illinois are newly diagnosed with a critical illness. Make-A-Wish® believes that wishes are an important part of the overall care and treatment of these children. Each wish offers the opportunity for a joyous, life-changing experience.
Since 1985, Make-A-Wish Illinois has granted more than 14,000 wishes to children across the state with the support of 1,400 volunteers and numerous donors and other supporters.
A dynamic, professional staff is essential to delivering high-quality wishes to children with life-threatening medical conditions across Illinois. Named one of The Non-Profit Times Best Non-Profits to Work For in 2016, Make-A-Wish® Illinois offers an environment that encourages excellence and allows individuals to grow and flourish while delivering the mission. We hope you consider applying for any one of these unique opportunities.