The Community Education Program Manager is a collaborative team-player that maintains successful programs while identifying and building new opportunities to create innovative, forward-thinking, and revenue-generating lifelong learning programs that meet the needs of area residents. Supervises over 150 CE instructors and works closely with partners and program service providers.
Develop, manage, and evaluate revenue-generating Community Education offerings such as classes, camps, events, and partnerships.
Recruit, train and hire instructors, partners and service providers.
Write descriptions of offerings, work with operations to input into software systems and assist in the production of marketing materials including the program guide.
Create new and select repeat offerings for the community and monitor key benchmarks of current programs.
Assist the Community Education Supervisor in the marketing of all Community Education offerings including developing a strong social media presence.
Work with the Community Education Supervisor to develop pricing models, evaluation processes, and program budgets.
Analyze reports, manage budget areas and hit financial goals for all program areas.
Ensure customers have positive experiences and instructors, partners and service providers comply with procedures and policies.
Recommend new procedures, policies, and practices related to programs and implement as needed.
Research and recommend new Community Education programming revenue opportunities and programming models; implement and manage upon approval.
Other duties as assigned.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Detail-oriented and highly organized.
Growth and collaboration mindset.
Thrives in a fast-paced environment and easily adapts to change.
Customer service focused.
Excellent knowledge of MS Office and Google Suite.
Excellent problem-solving ability.
Ability to work occasional nights and weekends as needed.
Must have a vehicle to travel to satellite locations.
This is primarily a sedentary role, however, the ability to occasionally assist with classroom setup, as well as the ability to walk from classroom to classroom in large buildings and navigate up to 3 flights of stairs is required.
Bachelor's degree or equivalent experience required
3 - 5 years of relevant work experience required
Prior supervisory experience preferred
Prior experience in community or continuing education program development preferred
Additional Salary Information: Plus benefits package
Internal Number: 2924
About High School District 214
High School District 214 is the largest high school district in Illinois, serving more than 12,000 students from eight communities. Our nationally recognized district includes six comprehensive high schools and four specialized programs, offering more than 600 academic courses and 140 co-curricular opportunities. Our students come from diverse backgrounds, with more than 67 languages spoken at home. A little more than a quarter of our students are identified as low-income, and we have one majority-minority school. Our Community Education program is one of the nation’s largest, serving more than 50,000 lifelong learners with more than 500 classes in six program areas.