Job Summary: Coordinates the recruitment, onboarding, and management of the Foundation’s workforce - staff, volunteers, and interns.
Administers and supports recruitment efforts of Foundation’s workforce; identifies and stewards prospects representing high needs, and prioritizes engagement
Coordinates the volunteer interview and selection process, managing team of volunteers to help conduct interviews; collaborates with staff to ensure volunteer selection criteria are relevant and effective
Coordinates and facilitates volunteer information sessions, and serves as first point of contact for volunteer prospects
Ensures workforce compliance with MAW America performance standards, including securing conflict of interest and ethics statements and background checks, as required
Collaborates with staff to plan volunteer support for internal events, key external events, and other non-wish granting needs, engaging volunteers for these opportunities
Provides on-site coordination of volunteers for key internal events, and ensures proper training
Supports the development and coordination of performance management programs for staff and volunteers
Coordinates staff and volunteer recognition programs
Maintains integrity and confidentiality of workforce records, both electronically and in hard copy file
Performs other duties as assigned
Preferred Skills and Abilities:
Highly organized and detail oriented
Strong customer-focus, relationship building and teamwork skills
Strong written and verbal communication skills
Solid problem solving abilities
Proficient with Microsoft Word, Microsoft Excel, and constituent relationship management databases (knowledge of Raiser’s Edge highly preferred)
Preferred Education and Experience
1 – 2 years related experience
About Make-A-Wish Illinois
"Together, we create life-changing wishes for children with critical illnesses."
-The Make-A-Wish Mission
Every year, nearly 1,200 children in Illinois are newly diagnosed with a critical illness. Make-A-Wish® believes that wishes are an important part of the overall care and treatment of these children. Each wish offers the opportunity for a joyous, life-changing experience.
Since 1985, Make-A-Wish Illinois has granted more than 14,000 wishes to children across the state with the support of 1,400 volunteers and numerous donors and other supporters.
A dynamic, professional staff is essential to delivering high-quality wishes to children with life-threatening medical conditions across Illinois. Named one of The Non-Profit Times Best Non-Profits to Work For in 2016, Make-A-Wish® Illinois offers an environment that encourages excellence and allows individuals to grow and flourish while delivering the mission. We hope you consider applying for any one of these unique opportunities.