The Resource Room/Family Navigator is responsible to assist in the daily function for the Family Community Resource Room. In addition, this person will support families and caregivers. The Family Navigator will assist in supporting the family. This person will also provide program support and function as a support coordinator to the Program Manager and employees of the program.
Assists in Coordinating with appropriate team members calls, walk ins, and inquires of the Family Community Resource and program.
Assists in building networks to increase the Family Community Resource room visits.
Assists in tracking and monitor books and materials checked out of the Family Community Resource room.
Assists in tracking and monitor items that are on loan from the center.
Keep all material in the Family Community Resources room and program current.
Correspond with parents, guardians, professions, and interested parties.
Schedule and participate in Community Outreach events.
Schedule consultations with parents and professionals.
Oversee and assist with general administrative support/program clerk.
Assist with technical issues as they develop.
Assist and coordinate clinical services and trainings.
Research and recommend new resources in the community.
Create and email monthly newsletter.
Assist with creating visuals, socials stories, and communication books.
Provide technical assistance, consultation, training and direct support for families in areas of need.
The family navigator will assist in connecting families to each other for mutual support and to solve shared problems.
Work in collaboration to build a family driven plan that focuses on solutions and keeps the family member at the center.
develop a trusted relationship to be able to provide support and resources that the family determines important to the care of their family member.
All other duties as assigned.
Bachelor’s Degree in psychology, human services or related field
Experience working in human service field and knowledgeable of autism spectrum disorder.
Bi-Lingual in Spanish Preferred
Valid driver’s license.
Ability to multi-task in a high stress environment.
Ability to interact with diverse personalities.
Must have the ability to manage multiple projects.
Must have the ability to work well with all levels of the organization.
Excellent verbal and written communication skills.
Excellent organization skills.
Basic computer knowledge including Microsoft Office programs.
Willing to work flexible hours to accommodate the needs of the families.
Ability to work independently.
ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disability Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently.
Easterseals changes the way the world defines and views disabilities by making positive, profound differences in peoples' lives every day. If you are passionate about what you do, then we'd love to hear from you. Our talented, diverse and agile workforce is the cornerstone of what we do day-in and day-out, which is why we hire the best in the market. We hope you will be one of them.