*Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for range.
NATURE OF WORK
Under the supervision of the Human Services Manager or designee, the Human Services Advocate (HSA) provides, develops, coordinates and implements trauma-informed practices in the community with exemplary effort and support for victims of trauma. The HSA is a member of the Trauma Advisory Team (TAT) consisting of 3-4 staff members in different roles who share project ownership and decision making addressing community trauma. Works with administrative, instructional and non-instructional staff to put into place evidence-based trauma-informed systems to reduce re-traumatization, promote resilience and increase positive outcomes for those who have experienced trauma. The HSA is responsible for establishing a comprehensive trauma-informed approach to address both preventative and responsive measures to those who have experienced some form of trauma. The HSA will also provide advocacy and assistance to individuals to navigate complex systems and connect those individuals to services that offer stability for issues that impact populations. The HSA will utilize a universal tracking system to decrease duplication of client services, help identify services received and gaps in service provision. This is a part-time position of less than 29 hours/week which will require work to be performed after mostly after normal City operation hours.
ESSENTIAL FUNCTIONS (Specific assignment will include some or all of the following):
Provides leadership for the development and promotion of trauma-awareness to promote trauma-informed and strength-based approaches in communities.
Serves as liaison to schools, agencies, and social service advocates, facilitating trauma-informed practices.
Provides training and technical consultation for all team members, staff and leadership on evidence-based practices and strategies.
Serves as liaison between the School District, local, state and federal government agencies regarding transformational initiatives.
Works collaboratively with the staff to implement a comprehensive trauma-informed approach to address both preventative and responsive measures for community members.
Works with staff to ensure that support is provided during death notifications and traumatic events (loss of life and property, i.e., fire) and the role of trauma in human behavior and recovery.
Assesses staff training needs and provides training on trauma-awareness and evidence-based approaches.
Interprets and explains policies and applies them to individual circumstances and situations in an appropriate manner.
Serves as a contact during after-hour trauma related incidences and emergencies which will require a response.
Plans, coordinates, and implements community-wide training initiative and trauma informed practices.
Organizes and maintains accurate records of program activities.
Evaluates programmatic activities to ensure that identified objectives are being met in accordance with governmental mandates and system-wide goals.
Develops and implements tactical action plans; maintains records and logs and prepares reports.
Provides liaison and technical consultation to develop and implement trauma-informed behavioral health assessments and interventions.
Provides technical consultation for specific strategies to support those who have experienced trauma.
Attends training sessions in evidence-based trauma-informed practices.
Keeps superiors apprised of activities and developments.
Performs other duties as assigned.
Must possess a Bachelor’s degree or higher in Social Work, Counseling, Behavioral Health Sciences, Psychology, or substantially similar area. Possession of a Master’s degree in Social Work, Counseling, Psychology, or substantially similar area is preferred.
Must possess two (2) or more years of counseling work experience with victims, families, or others affected by trauma and one (1) or more years of work experience with case management and assessment.
Must possess a valid driver’s license and a safe driving record.
Knowledge, skills, and abilities in the following areas:
Extensive knowledge of current public aid policy and related services.
Knowledge and familiarity with HIPAA and its obligations and regulatory requirements.
Knowledge and familiarity with state legislation under the purview of DCFS involving children.
Ability to work with diverse groups of people.
Knowledge of computers and familiarity with Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing.
Ability to maintain confidentiality and trust with students and other victims of trauma.
Ability to work a flexible schedule, including weekends, evenings, and holidays to respond to situations; ability to work an on-call schedule.
Ability to establish and maintain effective working relationships with schools, state and federal agencies, and other partners.
PHYSICAL REQUIREMENTS OF WORK:
Mostly sedentary work occasionally exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. May involve walking or standing for brief periods of time. The worker is subject to inside environmental conditions: protection from weather conditions but not necessarily form temperature changes. No environmental hazards indicated for this classification.
Internal Number: 2020-1459
About City of Evanston
The City of Evanston ensures equal opportunity and fair access to City employment, recreational and educational programs, and services and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship status, ancestry, age, order of protection status, marital status, familial status, disability, arrest record, military status, sexual orientation, and unfavorable military discharge. If you believe you have been discriminated against by the City regarding employment, recreational or educational programs, or services, please contact the Human Resources Division at 847-448-8204 to file a complaint.