POSITION ANNOUNCEMENT Title: TEMP Sales Instructor I (Atlanta, GA) Office: Atlanta, GA Location: Atlanta, GA Career Stage: Instructor I FLSA Status: Exempt Job Type: Temporary Full-Time (1 year assignment)
OVERVIEW: The TEMP Sales Instructor I (Atlanta, GA) will report to the Lead Instructor of Information Technology and will teach the fundamentals of sales, key tenets of effective communication with customers, and CRM use from an existing but evolving curriculum. Emphasis in the classroom is on experiential learning; the students will learn the key competencies required for jobs in sales through in depth role plays, practice, and real life application, as guided by the instructor. The foundation of Year Up’s business model is high expectations and high support. Instructors spend much of their time guiding students in professional behavior, helping them to build confidence, and advising them on choices that will help them reach their goals. Instructors are also key members of the local academic team, and may be expected to take on additional projects at the request of the Lead Instructor of Information Technology.
To be successful in this role, you’ll bring a passion for education, the enthusiasm and energy required for the sales roles our students will fill, and experience in the industry. You’re someone who finds satisfaction in developing and delivering creative, interactive lessons, and serving as an advisor and coach to our young adults.
The TEMP Sales Instructor I (Atlanta, GA) will also interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.
We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.
*This role is a 1 year temporary assignment*
Instruction * Instruct Sales courses of approximately 20 students daily, using curriculum that aligns to college-level courses, and includes fundamentals of sales, how to communicate effectively with customers, and CRM use, among other topics * Produce and instruct high quality, student driven and project-based classes daily in which students learn, are challenged, and enjoy the learning process * Provide guidance for self-directed learning and provide one-on-one tutoring outside of class * Manage the classroom successfully following the Year Up contract and behavior modification model * Work with other instructors to refine and document the Sales curriculum * Identify key competencies for instruction to meet both college-level course requirements and industry-workplace needs * Hone assessment tools to measure learning and growth of Year Up students and to ensure successful transition of students to corporate internships; make use of these tools to continuously monitor and evaluate Year Up’s performance * Ensure that students’ communications abilities and professional skills meet the needs of internship and University partners * Take on additional academic projects as needed
Academic Team/Learning Community Member * Attend and participate in ongoing curriculum planning meetings with Academic team * Attend and participate in weekly Academic Team Meetings and periodic Professional Development workshops and trainings * Serve as a coach/mentor for a small number of current students * Join and sometimes facilitate weekly group sessions with students * Participate in staff meetings and trainings
QUALIFICATIONS: * Bachelor’s degree, Master’s degree preferred * 1-3 years of experience in the Sales or Customer Support industry is required * 1+ years of experience teaching or working with urban youth is preferred * An interest in implementing progressive methodologies and in creating a hands on, interactive learning environment * Experience managing projects with exceptional attention to detail * Excellent communication skills, mature interpersonal style and the ability to interact with a diverse range of people, strong team work skills * Strong organizational and time management skills and the ability to work under pressure * A desire to collaborate and be part of the learning team experience with curriculum, syllabus development and lesson planning * Experience with student assessment; and a talent to continuously evaluate the curriculum to identify what is working and what improvements can be made * Experience with eLearning, computer-enhanced teaching, and blended learning approaches preferred * Proficiency with various Learning Management Systems (i.e. Schoology, Moodle, Sakai), and virtual and online video tools for teaching and learning (i.e. Second Life, Adobe Connect) preferred * Proficiency in Microsoft Office, Salesforce or other CRM * A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up * Understanding of the Opportunity Divide and its drivers * Commitment to diversity and inclusion
COMPENSATION & BENEFITS: * Salary: Competitive and commensurate with education and experience * Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match * Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year * Professional development: Funds available to support staff in achieving career objectives
ORGANIZATION DESCRIPTION: Year Up is an award-winning national 501(c)3 organization with a mission to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive program, Year Up utilizes a high support, high expectations model that combines hands-on technical and professional skills, educational stipends, college-level coursework, and corporate internships at more than 250 top companies. Its holistic approach focuses on students' professional and personal development to place talented and motivated young adults on a viable path to economic self-sufficiency.
Year Up has served more than 19,500 young adults since its founding in 2000, and will serve more than 4,000 young adults in 2018 nationwide. Year Up currently serves 21 U.S. cities across 16 markets, including Arizona, Baltimore, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City, Providence, Puget Sound, San Francisco Bay Area, South Florida, and Wilmington.
Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times for eight consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.
Year Up participates in E-Verify.
Please visit http://www.yearup.org/careers to learn more about working at Year Up, and to see a list of current opportunities.
COMMITMENT TO DIVERSITY: Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:http://www.yearup.org/about-us/careers/commitment-to-diversity/
As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
TO APPLY: Please submit a thoughtful cover letter and resume through our website.
Note that applications without a cover letter will not be considered. We respectfully request no phone calls.