Broader Urban Involvement and Leadership Development (BUILD, Inc.) is seeking a committed, self-motivated, enthusiastic professional to join the Administrative team in the role of Receptionist. BUILD has been growing steadily over the last three years and is now seeking to dramatically accelerate growth which includes a $6.2M budget, a 50th Anniversary Celebration and a $20M Capital Campaign. It is essential that the Receptionist bring efficient and effective systems to increase the productivity of the organization, while retaining the creative spark and strong sense of mission that drives BUILD.
BUILD engages at-risk youth in the school and on the streets so they can realize their educational and career potential and contribute to the stability, safety, and well-being of our communities.
Reporting to the Executive Assistant, the Receptionist is responsible for the front desk at BUILD, Inc. In addition, she or he will be responsible for administrative and organizational tasks. This position requires strong communication skills; computer and internet research skills, excellent interpersonal skills, and the ability to work well with all levels of internal management and staff, youth, as well as outside clients and vendors.
High level of confidentiality required;
Fielding telephone calls and screening calls;
Returning voice messages and/or forward messages to recipient
Receiving and directing visitors, all guest to sign in;
Managing BUILD calendar and designated email accounts;
Managing room reservations and keeping BUILD calendar reservations in real time.
Organizing and maintaining reception area, keeping all general forms and materials stocked; Prepping meeting rooms: organize room, include materials, beverages (as needed), etc
Following/Completing Reception daily check-list;
Receiving mail and packages, making sure all outgoing mail is received by mail carrier;
Administrative support for Executive Team as needed;
Providing the highest quality customer service;
Working in a professional manner;
Maintains knowledge current on agency’s calendar of events, services and programs and BUILD staff
Attends and assists in departmental and agency-wide staff meetings, as scheduled and agency-wide events as required
HS/GED or minimum experience of 3 years in administration field
Operate professionally in the field on a flexible time schedule, which includes late evenings and weekends for all agency events.
Self-motivated and communicate in a friendly and informative manner with people from a wide variety of cultural and ethnic backgrounds and lifestyles.
Demonstrates good judgment and ability to work independently and as a part of a team
Must be driven to succeed, organized, proactive, innovative, responsible, and assertive, possess integrity and the ability to motivate others.
Must possess excellent written and verbal communication and interpersonal skills
Must be able to effectively and efficiently handle multiple tasks and respect all deadlines simultaneously
Proficiency in Google Apps
Must maintain respectful and appropriate relationships with program participants, all levels of agency staff and various public partners off the agency; demonstrating sensitivity to all ethnic, racial and economic backgrounds and embracing the agency’s mission, values and culture.
Must pass Child Endangerment & Violence screenings, Illinois State Background Check & Federal Fingerprints
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
For strictly confidential consideration, please send cover letter and resume to firstname.lastname@example.org. Applicants must indicate the position title and ATTN: Jill Bradley in the subject line.
Additional Salary Information: Based on Experience.
Internal Number: 2-7-3
About BUILD Incorporated
For over 50 years, BUILD has worked in some of Chicago’s toughest neighborhoods to stem the violence that takes away the positive potential – and, far too often, the very lives – of our youth. In 1969, BUILD started working with fewer than 200 gang-affiliated teens in one neighborhood and today BUILD serves nearly 3,000 youth annually, offering targeted services to enhance our impact in four priority communities - Austin, East Garfield Park, Humboldt Park and Logan Square - while continuing to provide support in other Chicago neighborhoods and throughout Cook County.
BUILD’s programs are designed to meet both the immediate problem of preventing at-risk youth from joining gangs as well as working with gang-involved youth to develop alternatives to this destructive lifestyle. Our service population also includes youth who have come in contact with the justice system to prevent and/or provide alternatives to detention and assist with successful re-entry into their communities.