Education/Teaching/Training, Employment-Related Services, Human Resources
4 Year Degree
Title: Employment Coach – Careers in Manufacturing Programs - Austin
Department: Careers in Manufacturing Programs (CMP)
Program: Careers in Manufacturing Programs - Austin
Reports To: Director – Training Services (Austin)
Location: 4432 N. Ravenswood Ave., Chicago and future JARC West Side neighborhood location
The Jane Addams Resource Corporation (JARC) promotes strong communities, businesses and households to ensure that people who work do not live in poverty.
JARC helps low-income workers, job seekers and community residents attain financial self-sufficiency through skills training and support services. JARC’s job training programs target strategic skills gaps in manufacturing, such as Computer Numerical Control (CNC) machinist, Press Brake Operator and Welder. As a Center for Working Families (CWF) and Financial Opportunity Center (FOC), JARC provides bundled financial support services, such as income supports, financial coaching and employment services.
This position will be based primarily out of JARC’s West Side location which is still to be determined. Time will also be required at JARC’s Ravenswood location, which will also be the main location until the new location is determined.
Teaches workplace readiness and digital literacy skills to CMP trainees in weekly workshops
Develop work readiness and digital literacy curriculum and assessment tools
Evaluate and track trainees’ progress and skills gains in employment readiness and digital literacy
Provides one-on-one job coaching, including resume and cover letter preparation and assists with job applications and connecting clients to job opportunities.
Hold regular office hours for students including morning and evening hours to accommodate all programs
Coach trainees on expected workplace practices in manufacturing and the soft skills required by employers.
Offer insight, support, encouragement, and resources to help trainees realize their inherent strengths as tools to take action to improve their situation and surmount barriers towards achieving self-sufficiency.
Support continuous program improvement by working closely with the training and employment services team, and trainees to identify and implement best practices to ensure quality services.
Collaborate with training and supportive services team to address participant needs associated with job search and retention and ensures placement and retention goals are met. Refers participants to resources, training, educational programs and/or related supportive services as needed.
Promote an understanding of working within the Manufacturing Sector through regular field trips, guest speakers, and alumni panels.
Recruit, interview, train and manage employment services volunteers to perform mock interviews with trainees.
Collects, documents and tracks data on program outputs and outcomes in Salesforce, Excel, Insightly, Career Connect, and other databases as needed.
Assist in leading weekly informational sessions for program applicants.
Assist program in highlighting program success through client success stories, grant reporting, and others means as needed.
Maintain strong communication between program teams: technical instructors, program coordinators, supportive staff, and job developers
Assist in preparation of program updates and program reporting
Market JARC programs through contacts with other agencies, advertisements, informational events, and assisting in trainee recruitment.
Contributes to agency’s continuous quality improvement efforts
Participate in Employment Services Team, enrollment check-ins, and other meetings as needed
Collaborates with all JARC departments including Business and Workforce Services, Financial Opportunities Center, and the Adult Learners Program
Contributes to JARC’s warm and welcoming environment
Jane Addams Resource Corporation is an Equal Opportunity Employer
A minimum of a Bachelor’s Degree and two years of related experience OR five years related experience
Solid working knowledge of Microsoft Office and database applications
Excellent interpersonal, organizational, verbal and written communication skills; teaching skills is a plus
Ability to give constructive feedback and coaching
Bilingual a plus
Manufacturing knowledge or experience a plus
Fulltime: 35 hours per week
Evening hours required
Union (UAW-NOLSW 2320)
Must provide proof of legal identity and U.S. employment eligibility
Criminal Background Checks and other pre-employment eligibility required
Please combine Cover letter, Resume and references in one attachment. No phone calls.
Additional Salary Information: We offer a competitive benefits package, including Medical, Dental, Vision, 403B, Life, LTD Disability, Paid Holidays, and generous Paid Time Off
About Jane Addams Resource Corporation
JARC MissionThe Jane Addams Resource Corporation (JARC) promotes strong communities, businesses and households to ensure that people who work do not live in poverty.JARC provides high quality skills training and support services to help lower-income and unemployed workers achieve self-sufficiency. JARC provides economic and workforce development to businesses to improve their competitiveness. [Adopted 2004]