POSITION DESCRIPTION: Provides case management services to a caseload of 25 to 45 individuals with HIV/AIDS. Conducts intakes and reassessments, creates care plans, and provides support, resources and referrals to clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ability to case manage a diverse population of HIV-infected individuals
Ability to respectfully interact with clients
Ability to work cooperatively as part of a team
Ability to respond to emergencies
To provide on-site Medical Case Management Services in a HIV Medical Care clinic two to three days per week.
Collaborate with clinic staff to assure quality care and to identify appropriate services for the clients.
Manage an assigned caseload of clients with HIV/AIDS requiring comprehensive Medical Case Management Services.
Maintain a professional therapeutic relationship with the client.
Conduct an intake into care, including an initial assessment which to include but not limited to, client strengths, medical, viral load and CD4 testing results, medical insurance status, financial, adherence to medical appointments, medications adherence, behavioral health and substance abuse, oral health, nutrition, transportation, basic needs.
Development of a comprehensive care plan and monitor client’s progress towards meeting the established goals of care.
Conduct ongoing assessment of client needs incorporating client feedback and input at least every six months.
Make referrals and link clients to other appropriate resources.
Create and maintain resource and referral networks.
Follow up with client’s service providers regarding referrals.
Coordinate service delivery in a timely manner
Respond to issues effectively and timely
Notify Chicago House Supervisor and Clinic Supervisor of complaints from staff and patients
Document activities regularly in progress notes.
Protect the oral, written and electronic confidentiality of the client.
Participate in case conferences to sustain or improve client quality of life with the client providers.
To provide referrals to others AIDS Service Organizations.
Maintain client files in accordance with the standards established by Chicago House and Social Service Agency and Northeastern Illinois Case Management Cooperative
Attend and participate in appropriate staff meetings
Attend Northeastern Illinois Case Management Cooperative meetings as required and establish networking linkages with attending case managers
Report health and/or behavior changes of clients to the Manager of Case Management.
Bachelor’s degree in social work human services, or a related field. Master’s Degree in Social Work is preferred.
If an applicant does not have a bachelor’s or master’s degree, then the applicant must have a minimum of two year’s case management experience.
Familiarity with HIV/AIDS, substance use, and mental health is preferred.
Ability to work cooperatively as a part of a team in a clinical and non-clinical setting.
Car preferred and recommended, but not required.
Excellent oral and written communication skills
Bilingual (Spanish)/bi-cultural preferred.
Proven ability to collaborate successfully across diverse cultural and social communities
Chicago House is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity, sex assigned at birth, arrest record, HIV status, or any other characteristic protected by applicable federal, state or local laws.
Internal Number: CHMCM 030220
About Chicago House and Social Service Agency
Chicago House was founded in 1985 by a small group of community activists who saw that their friends and family members were losing their homes due to the financial, social and medical challenges associated with HIV/AIDS.
To provide community-based housing and supportive services responsive to the changing needs of individuals and families living with HIV/AIDS.
All Chicago House services are provided without discrimination, and are explicitly designed to respect and preserve the dignity and independence of all clients.