The Merchandising Manager provides leadership in the areas of merchandising logistics, warehouse management and database maintenance while developing a comprehensive product development and marketing cycle:
Duties include research, analysis, advertising materials development, website content development, organization of product acquisition, exhibiting at offsite events, proposal development and preparation of reports to assist with decision making.
Identifies market potential of Trade Central current merchandise offerings, establishes market strategies, estimates potential sales through the website, develop strategies on increasing the customer base and widening market penetration; creation and publication of all marketing material.
Develops a product line that represents The Salvation Army, is consistent with and aligned with the organization's overall merchandise strategy, and supports the goals of Trade Central.
Plans product assortments and buy plans that deliver against financial targets; selects new products for purchase and sale.
Develops and implements a strategy, analysis, and appropriate reaction to sales trend in order to maximize business; incorporates competitive pricing, customer needs, and business analysis.
Maintains procurement records such as items or services purchased costs, delivery, product quality or performance and inventories.
Manager responsible for the operation of a department focused on receiving, storage and shipment of material
Maintains national contracts including renewals, timely payments and compliance for existing Trade Central vendors.
Identify new vendors within the scope of Trade Central product and resource needs.
Develops on-going communication relationships with contract company representatives; meeting with vendors when applicable and updating vendor information on the website as needed.
Responds to customer queries and resolves customer complaints/issues on a timely basis.
Provides backup to customer service, warehouse & database personnel as needed.
Assists with maintenance of social media accounts and marketing software, e-commerce web pages and website.
Work at multiple offsite events annually.
Assist in determining the product to be taken to offsite events.
Assist in packing for and staffing off-site trade booth as needed, coordinating all needed supplies for the off-site trade booths.
Trade Central is a store located within the Central Territory Headquarters that sells Salvation Army merchandise and additional gift items.
Bachelor’s Degree in Marketing, Communications or related field.
Four years related experience in planning, marketing and logistics of merchandise in a retail environment required.
Experience in clothing and gift items acquisition a plus.
Previous supervisory experience required.
Up to 10 times per year domestically within the Central Territory.
Internal Number: #2019-12911
About The Salvation Army Central Territory Headquarters
Looking for a place where “Doing the Most Good” is a mission! The Salvation Army has an Assistant Director – Human Resources position at the Central Territorial Headquarters available for the ideal candidate.
We offer a competitive employee benefit program which includes a comprehensive medical, dental, vision, hearing and prescription drug plan, disability benefits, voluntary life insurance, 12 paid holidays, 2 floating holidays, vacation and 12 paid sick days. A hot lunch program is offered two days a week along with an on-site fitness center and a summer flex schedule.
This position is located in the northwest suburb of Hoffman Estates, Illinois near the Sears Centre.
In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation in order to apply for this position, please call 847-294-2166.
The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled.