Ability to case manage a diverse population of formerly homeless individuals and families in a supportive scattered-site housing program
Ability to work cooperatively as part of a team
Ability to respond to emergencies and be on call as required
Ability to work from a harm reduction approach
Ability to learn and use database systems
Ability to provide Trauma-informed Care
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct comprehensive psychosocial assessments of clients’ needs and create a service plan required to meet those needs utilizing input from the client, medical personnel, staff, and others as appropriate
Routinely assess client’s progress toward meeting goals and engage client in motivational enhancement as needed
Provide case management services that focus on improving clients’ health outcomes, self-sufficiency, increasing income and long term housing stability.
Serve as clients’ advocate in the procurement of benefits and entitlements
Complete and facilitate discharge of clients, including method for follow-ups
Attend and participate in appropriate staff meetings, including blended management
Report potential housing crises, clients’ health and/or behavior changes to supervisor
Participate in completion of quarterly/annual progress reports to funders
Manage an assigned caseload of clients living with HIV/AIDS requiring comprehensive, intensive case management, Ryan White Medical Case Management Services, and care coordination for the clients living in the Family Support and Independent Living Program.
Coordinate care between other service providers including, but not limited to: doctors, hospitals, insurance companies, and pharmacies.
Collaborate with program staff to assure quality care and to identify appropriate services for the clients.
Maintain a professional therapeutic relationship with the clients and practice trauma informed care and strengths based approaches.
Collaborate with clients to establish Individualized Service Plans using SMART goals every six months and review progress on their goals with them every 2 weeks.
Maintain client files in accordance with the standards established by Chicago House and Social Service Agency, IDHS, HOPWA and additional funders.
Participate and help organize community meetings for clients at the residential buildings.
This is an On Call Position. Staff are required to be on call 1 week per month.
Perform other duties as assigned
Bachelor’s degree in Social Work or related field, Master’s preferred.
Experience in using Motivational Interviewing preferred.
Experience in Trauma Informed Care preferred.
Previous housing experience and familiarity with HIV/AIDS preferred
Demonstrated excellent oral and written communication skills
Team oriented work style
Proven ability to collaborate successfully across diverse cultural and social communities
Chicago House is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity, sex assigned at birth, arrest record, HIV status, or any other characteristic protected by applicable federal, state or local laws.
Internal Number: MCMRH 031120
About Chicago House and Social Service Agency
Chicago House was founded in 1985 by a small group of community activists who saw that their friends and family members were losing their homes due to the financial, social and medical challenges associated with HIV/AIDS.
To provide community-based housing and supportive services responsive to the changing needs of individuals and families living with HIV/AIDS.
All Chicago House services are provided without discrimination, and are explicitly designed to respect and preserve the dignity and independence of all clients.