Supervises the work of professional level staff responsible for providing behavioral health crisis interventions, including both phone and in-person assessments for children and adults.
Management of staff and program needs in order to effectively meet client needs during urgent, unpredictable situations.
Provides support and consultation to staff regarding unique or complex client situations.
Collaborates with other professionals to support integrated care for clients served through crisis programs.
Serves as consultant to service providers in the community and ensures community knowledge and access to crisis services.
Monitors and analyzes program outcomes and implements quality control processes.
Understands and keeps up to date on billing and related financial changes that may impact service delivery.
Participates in emergency response activities as assigned
Reviews charts and documentation for accuracy and compliance.
Works with a team of supervisors and assists in any necessary coverage of other Crisis Services activities.
Completion of a Master's Degree in Psychology, Social Work, or related field and five (5) years of experience in community behavioral health services, which included at least three years in a supervisory position; or an equivalent combination of training and experience. This position requires current licensure as a Licensed Clinical Social Worker, Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist or a Licensed Clinical Psychologist.
About DuPage County Health Department
The DuPage County Health Department, founded by public referendum in 1944, works to protect and promote the health of our community. The responsibilities of the Health Department include: preventing epidemics and the spread of disease, protecting against environmental hazards and injuries, promoting and encouraging healthy behaviors, responding to disasters and assisting in recovery, and assuring the accessibility of health services.
Among our many services, we offer immunization clinics and dental services, inspect pools and restaurants, educate students about healthy behaviors, investigate disease outbreaks, prepare for public health emergencies, provide testing and treatment for sexually-transmitted diseases, and offer behavioral health services, in addition to numerous other programs that support the health of our residents. For more information about all the services we offer, visit www.dupagehealth.org.
Clients wishing to make an appointment can call (630) 682-7400. The Health Department is open from 8:00 a.m. to 4:30 p.m. Monday through Friday, with some clinics holding evening and weekend hours.
The Health Department also provides 24 hour support for mental healt...h emergencies through our Crisis Intervention Unit. Individuals in need can contact the Crisis Intervention Unit at any time at (630) 627-1700.
DuPage County, Illinois is located directly south and west of Cook County, which includes the city of Chicago. In serving the approximately 932,000 residents of DuPage, the Health Department employs approximately 600 dedicated health care professionals and support staff. Services are provided at various facilities located throughout the county, with Public Health Centers in Addison, Lombard, West Chicago, Westmont, and Wheaton.
For more information about employment and volunteer opportunities at the DuPage County Health Department, visit https://www.dupagehealth.org/317/Career-Opportunities.