Erie Family Health Centers is a community health center that cares for over 80,000 medical and dental patients across 13 locations throughout Chicago and the northern suburbs. For more than 60 years, we have provided high-quality care to diverse patients most in need, regardless of their ability to pay.
Erie Family Health Centers is looking for a Director of Electronic Medical Record (EMR) Implementation and Optimization. This position will be responsible for leading EMR implementation of Epic at Erie Family Health Centers and the ongoing optimization of systems.
Leads the project management of transition to, implementation and ongoing optimization of Epic within Erie across all domains including clinical, revenue cycle, operations, and business intelligence
Leads project implementation team in development of workflows, content, hardware assessment, data conversion and end user training
Ensure all project goals are met on time and within budget
Partners with providers and other members of the health care teams, to facilitate the introduction, acceptance, integration and optimal use of the new EMR application.
Post implementation assesses effectiveness of systems at department and individual level with a focus on quality, data availability, revenue capture, and provider experience and develops and implements strategies for intervention and optimization
Direct the ongoing support, maintenance, upgrades or enhancements of EMR
Bachelor’s degree in computer science, healthcare administration management, nursing, business, or related field. Masters preferred
5+ years of relevant experience within a healthcare setting; management experience required
Experience in a clinical setting and/or in clinical systems management required
Experience implementing a new EMR or EMR transition required
Strong analytic, problem solving, negotiation, issue resolution and facilitation skills
Expert level knowledge of EMR applications (Epic preferred)
Proven ability to build and maintain relationships across organizational functions and levels and work well within a matrix organization
Excellent project management skills, PMP a plus
RN or another clinical licensure a plus
Current Epic certification a plus
Internal Number: 3124322717
About Erie Family Health Center
Erie Family Health delivers high quality care to over 73,000 medical patients and 12,500 dental patients in the language of their choice and with respect for their cultural values and beliefs. Nearly all of our providers are bilingual in English and Spanish. Our community-based health centers are portals to high-quality care—and a higher quality of life—regardless of a patient’s ability to pay. Erie serves patients from 13 sites, including seven large primary care facilities (four with integrated, on-site dental care), five school-based health centers and the only freestanding comprehensive teen health provider in Chicagoland. At Erie Family Health Center, we believe health care is a right, not a privilege. Our mission is to provide accessible, affordable and high quality health care for those in need.