Case Management/Social Services, Employment-Related Services
The North Lawndale Employment Network is seeking a strong Case Manager with Financial Coaching or Credit Building experience to work within NLEN’s Financial Opportunity Center (FOC) and play an important role in providing a supportive and resource-rich environment where low and middle-income families can access workforce focused financial education workshops, income supports, and financial tools and services. Through an approach of outreach, coaching, and bundled services offered through the Financial Opportunity Center, North Lawndale residents and families seeking to reach their economic goals can achieve them through NLEN’s employment and career advancement opportunities, income and work supports.
You will have the opportunity to focus on integrating long-term financial counseling into NLEN’s existing services and engaging program participants and community members in affirmative ways to optimize their receptivity to financial education and credit repair programming and interventions.
What you’ll do
Efficiently document the process and outcomes of service delivery for all assigned participants, utilizing the Project Match data collection and client management system
Provide one on one financial counseling/coaching
Teach clients about the value of their services and engage the client in a long-term relationship
Assist clients in resolving current financial situations, while providing a wide lens on their financial health to shift the approach to proactive financial management
Work with clients to complete a very detailed financial assessment
Work with the client to document a budget and provide strategies for budget improvements
Access the clients credit report/score and provide strategies for credit building
Document the client’s balance sheet and provide strategies for increasing net worth
Develop plans of actions and provide tools, resources, and accountability to the client to help them meet their goals
Understand other services offered by the agency, such as employment services and income supports counseling, and connect the clients to these other services
Track the stories and successes of program participants
Working with the entire FOC team to ensure that any changes to the client’s information (new job, new benefit, change in credit score) is properly documented
Conduct workshops as a means of outreach and education
Develop relationships with local financial institutions and community organizations so they can provide products and services that fit
Create a network of referral organizations to help you assist the client meet his goals (e.g. local housing counseling agency, legal aid, etc.)
Who you are
A passion for NLEN’s mission and goals
A degree in the Human Service, Social Work, Business or related field or an equivalent amount of education and 3 years experience
Comfortable working onsite in North Lawndale with NLEN’s target population
Strong English writing and research skills
Experience working with clients with barrier to employment in the financial or credit counseling industry preferred
Familiarity with non-profit training or social service organizations a plus
Professionalism and dependability
Creative and entrepreneurial skills—must be able to work independently and proactively
Excellent organizational skills
Car and Valid Driver’s License
Flexible Schedule and commitment to work two evenings monthly and two Saturdays monthly
Who we are
NLEN’s mission is to improve the earnings potential of North Lawndale residents through innovative employment initiatives that lead to economic advancement and an improved quality of life. NLEN serves economically disadvantaged men and women who have multiple barriers to employment with a particular focus on citizens returning from incarceration. NLEN is also parent to Sweet Beginnings, LLC, a transitional jobs social enterprise that grows and harvests urban honey and manufactures skin care products.
To learn more, please visit www.NLEN.org and www.beelovebuzz.org.
Other requirements for this position
Criminal background check required
Internal Number: 7736381825
About The North Lawndale Employment Network
The North Lawndale Employment Network (NLEN) assists North Lawndale residents through innovative employment initiatives that lead to economic advancement and an improved quality of life. NLEN was founded in 1999 through an 18-month community planning effort led by the Steans Family Foundation to serve the unmet employment needs of the North Lawndale community. In 2004, we launched Sweet Beginnings, a social enterprise and wholly owned subsidiary of the North Lawndale Employment Network.
NLEN continually updates its services to meet the employment needs of clients and the community at large. NLEN’s approach to addressing the extremely high rates of unemployment and underemployment in North Lawndale is to offer employment services and transitional jobs to North Lawndale residents, many of whom are formerly incarcerated persons and others with significant barriers to employment.