Reports to: Vice President of Community Partnerships
SUPERVISES: Program Coordinator
STATUS: Exempt; Salaried; Fulltime
SUMMARY: The Manager of the Student Emergency Fund is responsible for the planning, development, coordination, execution, and evaluation of All Chicago’s Student Emergency Fund Program (SEFP). The Student Emergency Fund assists Chicago college students experiencing a crisis or transition by distributing critical and timely financial assistance via a network of partner organizations and schools. SEFP is poised for significant growth over the next few years, and the Manager would be responsible for identifying growth opportunities and building programmatic capacity to respond to the need.
Working at All Chicago:
On an average night in 2019, nearly 5,300 people could be found on our streets and in our shelters. Tens of thousands more are just one unexpected setback away from joining them. These are our neighbors, this is our city, and together we can ensure that we all have stable homes.
All Chicago strengthens our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.
Student Emergency Fund Administration – 95%
Leads the implementation of SEFP in alignment with the established program model while keeping a finger on the pulse of students needs as it relates to homelessness, housing instability and financial assistance best practices throughout the country.
Establishes plans for and manages programmatic enhancements.
Creates, maintains, and updates all SEFP programmatic materials, including eligibility criteria, applications and training materials.
Creates and provides training and support to SEFP Fund Managers from all partner agencies on eligibility criteria and application process.
Coordinates bi-annual SEFP fund manager meetings.
Evaluates the effectiveness and efficiency of all partner agencies and Student Emergency Fund Managers on an annual basis.
Generates reports from the Student Emergency Fund database, analyzes data and creates overview documents for various audiences including the Board and funders.
Reconciles monthly reports to assure spending and reporting accuracy.
Speaks with and visits current and prospective partner organizations to build relationships and enhance program.
Gives presentations about the Student Emergency Fund when requested to do so.
Communicates and works with the rest of Program Team.
Works closely with the Development Department to share compelling consumer stories, provide necessary statistics on students served, and meet with funders in order to secure direct assistance support for the SEFP.
Works closely with the Finance Department to assure that all funds are spent in a timely manner.
Other Duties – 5%
Other duties as assigned.
Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have a combination of the following:
Bachelors’ degree in Social Work, Psychology, Social Justice or another related field is required. Master’s degree in one of these fields preferred. An equivalent combination of education and experience will also be considered.
Possess 1-3 years of management experience or demonstrate increasingly progressive oversight of responsibilities for the past 3-5 years.
Possess good communication, presentation and leadership skills, along with excellent organizational and time management skills.
Ability to analyze and solve problems.
Prior experience working with college students or emergency financial assistance programs preferred.
Ability to assess and engage with people who are homeless and/or at risk of homelessness are required.
Experience and interest in identifying and promoting process improvements in programming.
Strong Microsoft Office (especially Word and Excel) skills are required. Experience with other databases a plus.
Experience and interest in working with and analyzing programmatic data.
Passion for inclusivity and diversity, and interest in being part of a multicultural team.
Strong work ethic and integrity, with a commitment to confidentiality.
Workplace is a smoke- and drug-free environment.
Intermittent travel to off-site locations required.
Position requires frequent and regular computer and phone use.
This position requires attendance during regular business hours from 9am to 5pm, Monday through Friday. Occasional night and weekend hours are required.
All Chicago is an equal opportunity employer and seeks to employ qualified individuals based on individual merit. All Chicago does not discriminate against any individual with respect to the terms and conditions of employment based on that individual’s race, sex, age, religion, color, national origin, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, housing status, or any other non-merit factor protected under state, local or federal laws. Equal Employment Opportunity applies to all personnel actions such as recruiting, hiring, compensation, benefits, promotions, training, transfer, termination, and opportunities for training. All Chicago is committed to a fair and equitable workplace where everyone is a respected and valued member of the team.
Salary is commensurate with experience. Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
Please apply online with cover letter addressing our stated qualifications, resume, and your salary range requirement in Microsoft Word or PDF format only.
Incomplete applications will not be considered.
Applications will be accepted until position is filled. Position begins as soon as possible. No phone calls, please.
About All Chicago
On any given night, nearly 6,000 Chicagoans don’t have a place to call home. Tens of thousands more are just one unexpected setback away from joining them. Together, we can ensure that all our neighbors have stable homes. All Chicago collaboratively addresses the complex issue of homelessness through our four signature approaches.
The Emergency Fund provides critical financial assistance to people experiencing, or at risk of, homelessness or another serious emergency. We quickly provide payments on a person’s behalf for things like rent, utilities, or even bus passes.
2016 Impact: We served 3,195 households, including more than 1,350 children, with $2.7 million. 94% of clients surveyed reported being housed at the time of follow up, and 88% of clients surveyed reported that the financial assistance resolved their crisis.
Continuum of Care
The Continuum of Care is a membership group that strategizes and plans a coordinated, comprehensive approach to providing housing and services for people experiencing homelessness. We drive Chicago’s city-wide response to homelessness by providing leadership to Chicago’s Continuum of Care through a year-round ...research, evaluation, strategic planning, and federal funding application process.
2016 Impact: We secured $65 million in federal funding for 164 projects and staffed 20 stakeholder committees. Overall, Chicago’s homelessness decreased 13% from 2015 to 2016.
Homeless Management Information System
We manage the Homeless Management Information System database, which contains local data on people experiencing, or at risk of, homelessness and the services they receive. We ensure data quality by supporting more than 900 individual users at 89 partner agencies with training, reports, and helpdesk services.
2016 Impact: We analyzed and disseminated the data to drive discussion, set strategy, and make policy and funding decisions on the federal and local levels. The data is a critical component of the Ending Veteran Homelessness Initiative, which has housed more than 2,300 veterans since 2015.
The Learning Center
The Learning Center provides trainings, workshops, tools, and research to help our partners apply proven strategies to prevent and end homelessness in Chicago even more effectively.
2016 Impact: We hosted 42 trainings for more than 900 attendees on topics such as Legal Issues for Homeless Youth. We participated in Notre Dame’s research study proving that emergency financial assistance lowers instances of homelessness by 76%.